Frequently asked questions about booking, airports, fares and journeys.
Answers to common questions before you book.
How do I get a quote?
Enter your pickup and drop-off on the booking form. The existing fare engine calculates the available vehicle options.
Can I book an airport pickup?
Yes. Add the airport or terminal as the pickup or destination and complete the journey details.
Can I book a local journey?
Yes. The booking form can also be used for non-airport pickup and drop-off journeys.
Can I choose a vehicle?
Yes. Available vehicle categories and fares are displayed after the route is calculated.
How do I contact you?
Call 02039166058 or email info@airporttransferslimited.com.
Do you cover long-distance journeys?
Yes. Enter the exact origin and destination to request the applicable quote.
More questions
Common questions
Is the price shown the price I pay?
The quote shows the fare for your journey before you confirm, and airport arrivals include 60 minutes of free waiting. Airport or port fees, parking and tolls are not included in guide fares.
How do I pay?
You can pay cash to the driver or by card online when you confirm your booking.
Do you track my flight?
Yes. Add your flight number when you book and your pickup is planned around your landing time.
Can I add a child seat or special request?
Yes. Add it in the special instructions when you book, for example a child seat and the child's age.
Which vehicle should I choose?
Choose by passengers and luggage. A saloon suits up to four passengers; pick an estate, MPV or executive car for extra bags, bigger groups or more comfort.
Can I book the return journey at the same time?
Yes. Price the return as its own journey with its own date and time so both legs have the right details.
How do I change or cancel a booking?
Contact us as early as you can using the phone, WhatsApp or email in your booking confirmation.